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Type: Case study clear filter
Thursday, October 8
 

9:15am EDT

All About the ASK!
Thursday October 8, 2026 9:15am - 10:30am EDT
This interactive case-study session combines storytelling, audience discussion, and practical tools from the field. Participants will examine real campaign scenarios, explore common challenges fundraisers face before and during donor solicitations, and learn how successful major gift conversations are prepared, executed, and stewarded.


Key Topics
  • The anatomy of a successful ask: preparation, timing, and execution
  • Building donor confidence and readiness
  • Using data and technology to identify opportunities and personalize solicitations
  • Navigating difficult conversations and overcoming objections
  • Lessons learned from leading a $500 million campaign
  • Practical strategies that can be applied immediately to annual, major, and campaign giving


Audience Outcomes
Participants will leave with:
  • A simple framework for planning more effective donor asks
  • Practical techniques for increasing confidence in solicitation conversations
  • New ideas for leveraging donor insights, data, and technology
  • Actionable tools and lessons that can be adapted to organizations of any size
  • Inspiration from real-world successes and challenges encountered in a major campaign environment

Speakers
avatar for Jennifer Van Noort

Jennifer Van Noort

Chief Development Officer, The Ottawa Hospital Foundation
Jennifer Van Noort is Chief Development Officer at The Ottawa Hospital Foundation, where she has led transformative fundraising efforts for over two decades. A lifelong Ottawa resident and Carleton University graduate, Jennifer has been highly engaged in multiple major campaigns... Read More →
Thursday October 8, 2026 9:15am - 10:30am EDT
MaRS Centre

9:15am EDT

Building Blocks for a Successful Capital & Major Donor Campaign
Thursday October 8, 2026 9:15am - 10:30am EDT
Non-profits and Foundations are facing greater demands to expand programs and services, renovate aging infrastructure or expand facilities to meet the growing needs of the people they serve and their expanding communities. Critical to this large-scale pressure is the need to generate transformation investments from capital and major donor campaigns. At the heart of this work are foundational frameworks that ensure organization readiness, build cultivation strategies to design stewardship strategies that set the stage for success.


Through an interactive learning session, participants will explore the essential building blocks of a successful capital and major donor campaign, from building your leadership, case for support, donor segmentation to organizational culture. Through facilitated discussion, peer learning, and practical examples, attendees will examine emerging fundraising trends, common campaign challenges, and the tools needed to build momentum and secure successful gifts. Presenters will share examples learned from National campaigns that raised tens of millions of dollars for Scarborough Hospital’s Campaign that exceeded its 100 Million-dollar campaign target. Whether you are preparing for a capital campaign or seeking to strengthen your major gift program, this session will provide actionable insights and spark meaningful dialogue about what drives fundraising campaign success.



Learning outcomes:
  • Understanding of the key pillars of campaign structure and success
  • From determining organization readiness to donor stewardship best practices
  • Peer to Peer examples from the field, potential challenges, risks and pivoting strategies
  • Resources to explore for continuous learning

Speakers
avatar for Alicia Vandermeer

Alicia Vandermeer

President & CEO, Scarborough Health Network Foundation
On January 6, 2020, Scarborough Health Network Foundation welcomed Alicia Vandermeer as our new President & CEO. Alicia spent 19 years in senior roles at the Art Gallery of Ontario, with her final role as Deputy Director & Chief Advancement Officer leading Development & Campaign... Read More →
avatar for Christian Bolduc

Christian Bolduc

CEO, BNP Inspire
Christian Bolduc is a leading figure in philanthropy, combining passion and expertise to advance this vital sector. Since launching his fundraising career in 1995, he has demonstrated an unwavering commitment to community development. In 1999, he co-founded the consulting firm Jean... Read More →
Thursday October 8, 2026 9:15am - 10:30am EDT
MaRS Centre

9:15am EDT

Donor Experience: From Stewardship to Strategic Driver of Growth
Thursday October 8, 2026 9:15am - 10:30am EDT
Donor Experience has evolved from a stewardship activity into a critical driver of acquisition, retention and long-term value across the whole of the fundraising mix. As donor decisions are increasingly shaped by personal experiences and peer influence, rethinking Donor Experience with a strategic lens that goes beyond a ‘nice to have’ is essential for growth. This session explores the theory and the tactical steps needed to embed Donor Experience strategy across the entire donor journey, to strengthen affinity and improve performance. Featuring practical examples from the American Diabetes Association, we’ll examine what it takes to move from intention to execution—sharing practical frameworks, real-world learnings and actionable ideas to help you create more connected, meaningful experiences that drive sustained fundraising results. 

Learning Outcomes: 
  • Understand the role of Donor Experience as a driver of growth, including its impact on acquisition, retention and lifetime value 
  • Understand the role of donor affinity and where Donor Experience fits  
  • Gain real-world insights from ADA on how DX is shaping strategy and investment decisions 
  • Leave with actionable ideas to embed Donor Experience into your organization’s fundraising strategy 

Speakers
avatar for Kara Warr

Kara Warr

Director, Digital Media, Direct Response, American Diabetes Association
Kara Warr is the Director of Digital Media, Direct Response at the American Diabetes Association, where she leads strategic initiatives to drive engagement, fundraising, and awareness through high-impact digital campaigns. With over a decade of experience in digital marketing, Kara... Read More →
avatar for Rachel Hunnybun

Rachel Hunnybun

VP, Donor Experience, Blakely
Rachel has over 17 years industry experience in helping charities build retention through long term strategies and donor experience. At Blakely, as Director of Strategic Solutions, Rachel develops insight-based solutions, value propositions and journeys to enhance income and deepen... Read More →
Thursday October 8, 2026 9:15am - 10:30am EDT
MaRS Centre
 
Interchange
From CA$495.00
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